[rt-users] Upgrade fail

Alex Vandiver alexmv at bestpractical.com
Fri Feb 6 14:02:19 EST 2015

On Fri, 6 Feb 2015 13:44:06 -0500 Joshua Lansford <joshua.lansford at laserlinc.com> wrote:
> Ok.  So I have done some additional investigation and here is what I have
> found.  The new Queues table has two new fields named Lifecycle and
> SubjectTag.  Lifecycle field is accessed in the RT::Init which is called at
> the top of action_insert before it can do the insert portion of the first
> upgrade step... I think.  It is looking like the code is assuming stuff
> about the database structure which isn't true just in trying to set up to
> do the upgrade steps.

Please show the complete output of 'make upgrade-database', not just a
small snippet.

> I suppose this means I am trying to jump too many versions at once and I
> need to do an intermediate upgrade at an intermediate step.  Probably at
> the version which introduces these columns.  If that version couldn't have
> upgraded everyone would have gotten stuck.

It shouldn't be necessary to to the upgrade in multiple steps.
 - Alex

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