[rt-users] rt-shredder problems

Sternberger, Sven sven.sternberger at desy.de
Mon Feb 9 09:16:46 EST 2015


Hello!

i have a cron job which purges deleted tickets if they are older than 6 month.
this worked for quite a long time but for a week I get an error message
Tickets will be deleted nevertheless. I also ran rt-validator.

Message:
Couldn't wipeout object: Can't call method "IsLocal" on an undefined value at /opt/rt4/sbin/../lib/RT/URI.pm line 262.

This is my cmd line:
/opt/rt4/sbin/rt-shredder --force --sqldump /tmp/backup.ticket6 --plugin "Tickets=query,Status ='deleted' AND LastUpdated < '-6 Month';limit,100"

Any idea what is going wrong

regards

Sven Sternberger
System Engineer
Tel.: 040/8998-4397
DESY IT



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