[rt-users] problem in RT

Alex Peters alex at peters.net
Tue Jan 13 18:22:33 EST 2015

If I understand you correctly, you need to make your user "privileged."
Unprivileged users are forced to use the Self Service area.

I don't know what you mean by 'edit "username" to "user"'.  Are you trying
to change the visible wording on the login page?

On Wed, 14 Jan 2015 12:56 am Shahab Sharifzadeh <sshguard at ymail.com> wrote:

> Hi
> When I change the login page ( for example I want to edit "username" to
> "user" ) I have a problem, when I want to login to RT with every device I
> have redirected to selfservice automatically. Please help me that why this
> happened?
> Thanks for your attention.
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