[rt-users] layout of ticket replies in RT

[Justin Albstmeijer]

Hello,

Using RT 4.0.10 without WYSIWYG editor.

I have two questions concerning the layout of ticket replies in RT.

When quoting an already quoted part of a message, RT seems to add a 
space between the '>' quoting character.
Can this space be disabled somewhere?

The second thing that happens is that line breaks get introduced, which 
gets a single '>' quoting character.
Can these line breaks be disabled and or the missing '>' quoting 
character be fixed somewhere?

here an example how it looks when hitting reply

On Fri Jul 03 18:47:51 2015, justin wrote:
 > Bert,
 >
 > > This a test line, test line, test line, test line, test line, test 
line,
 > test line
 > > This a test line, test line, test line, test line, test line, test 
line,
 > test line

Ideally it would look like;

On Fri Jul 03 18:47:51 2015, justin wrote:
 > Bert,
 >
 >> This a test line, test line, test line, test line, test line, test 
line, test line
 >> This a test line, test line, test line, test line, test line, test 
line, test line


Gr, Justin