[rt-users] Sorting sorted custom field grouping

Matt Zagrabelny mzagrabe at d.umn.edu
Fri Jul 10 14:05:42 EDT 2015

On Fri, Jul 10, 2015 at 3:22 AM, Ashley Etherington
<migetismad at hotmail.com> wrote:
> Good morning all.
> I have recently started grouping all of the custom fields and have come
> across a small problem in regards to the order that the custom fields are
> in.  At first I though that the fields would be printed in the order that
> they are placed in the list, but that does not appear to be the case.  Do
> they still take their sort order value from the original custom field
> sorting?

You are correct. Grouping is done vi SiteConfig.pm and sorting is done
via the web admin UI.


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