[rt-users] Weird behavior behind a proxy

[Martin Wheldon]

Hi Bret,

That should be

          Redirect permanent / https://proxy.damascusgrp.com/

Best Regards

Martin

On 2015-07-14 18:40, Martin Wheldon wrote:
> Hi Bret,
> 
> It looks like you are missing a redirect/rewrite configuration on the
> proxy to map requests from http to https.
> Something like the following would be required on the proxy, obviously
> if the client can access the real RT server this won't work
> 
> <VirtualHost *:80>
> 
>         ServerName rt.damascusgrp.com
>         Redirect permanent / https://rt.damascusgrp.com/
> 
> </VirtualHost>
> 
> Best Regards
> 
> Martin
> 
> On 2015-07-14 17:48, Bret Wortman wrote:
>> I've got a need to share a functioning rt instance behind a proxy, and
>> for the most part, everything is working fine.
>> 
>> But after actions taken through the proxy, the resulting URLs are
>> always pointing to the original host name, not the proxy.
>> 
>> On the proxy, we have the following:
>> 
>> ProxyPass   /rt/   http://rt.damascusgrp.com:80/rt/ [1]
>> ProxyPassReverse    /rt/    http://rt.damascusgrp.com:80/rt/ [1]
>> 
>> Our users can then access the system okay at
>> https://proxy.damascusgrp.com/rt/ [2]. But after they login, they're
>> directed to http://rt.damascusgrp.com/rt/ [3]. Likewise, after
>> switching back to the correct URL, after creating or updating a
>> ticket, they are directed to
>> http://rt.damascusgrp.com/rt/Ticket/Display.html. [4]..
>> 
>> What have I missed? I'm by no stretch an expert at either RT or Apache
>> proxy configuration.
>> 
>> Thanks,
>> 
>> Bret Wortman
>> 
>>  Links:
>> ------
>> [1] http://rt.damascusgrp.com:80/rt/
>> [2] https://proxy.damascusgrp.com/rt/
>> [3] http://rt.damascusgrp.com/rt/
>> [4] http://rt.damascusgrp.com/rt/Ticket/Display.html.
> 
> !DSPAM:41,55a549b5136401427644005!