[rt-users] relative date search

[Alex Vandiver]

On Fri, 06 Mar 2015 06:48:53 +0000 Alex Peters <alex at peters.net> wrote:
> You can enter "14 days ago" into the Created box, or
> 
> Created < "14 days ago"
> 
> into the Advanced screen of the search builder.

Note that despite how it reads in English, 'Created < "14 days ago"'
means tickets that were created _more_ than 14 days ago.  That is, it
is read as "Take the point in time 14 days ago; find tickets whose
creation date is less than (prior to) that point."

The connotation of the word "ago" in combination with less than /
greater than is often a point of confusion.
 - Alex