[rt-users] Mute notify requestor on resolve? (almost got it!)

Alex Vandiver alexmv at bestpractical.com
Wed Mar 25 13:34:39 EDT 2015


On Wed, 25 Mar 2015 10:11:14 -0700 Roman Massey <romanmassey at gmail.com>
wrote:
> Hello,
> [snip]
> Any tips will be greatly appreciated. Thanks!

Move the Notify scrip to being in stage Batch.  This will mean it won't
appear in the preview of outgoing notifications on the ticket Reply
page, but will have access to the complete, updated, ticket when it
runs.
 - Alex



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