[rt-users] need to run code when user presses a button
Al Joslin
allen.joslin at gmail.com
Thu Mar 26 14:52:26 EDT 2015
I would like to have a button on the display page of a ticket that when clicked runs some code (*) which then causes the display page to refresh
I have the code (*) written which queries a remote database and updates an rt ticket based on what it finds
- this is all perl code, using DBI to connect the external db
I don’t care if the code is stored in RT or not
How can I do this?
I can create a button on the Ticket display page which submits a form to an url, perhaps I should return the result as a redirect back to the Ticket display page ?
thanks
al;
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