[rt-users] Issue Upgrading from 3.8.8

Todd Wade todd at bestpractical.com
Fri May 1 15:02:44 EDT 2015

On 5/1/15 7:15 AM, II GG wrote:
> After importing the MySQL database data from the old server I used the
> rt-setup-database script. This errors:
> [1324] [Fri May  1 10:45:28 2015] [warning]: Resolver
> RT::URI::fsck_com_rt could not parse fsck.com-rt://Vaioni/ticket/0,
> maybe Organization config was changed?
> (/usr/share/request-tracker4/lib/RT/URI.pm:165)
> Couldn't finish 'upgrade' step.
> I am hoping the database hasn't been played with previously. Any ideas
> what might be causing this?

Assuming $Oragnization is the same, this seems to be the case.

What I would do is grab 3.8.8 from the downloads page and see if it runs 
against your copy of the database. This may shake out any accidental 
misconfiguration. Then maybe run 3.8's sbin/rt-validator on it (once 
with --check, and then with --check --resolve --force). After that run 
4.2's upgrade script on it.


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