[rt-users] REST 2.0 404

[Aaron C. de Bruyn]

Anyone?

I'm trying to use the REST API for:

* Move tickets from an older system into RT
* Pull out statistics for Dashing
* Post notifications to Slack
* Create projects in Toggl for technicians to enter time against

Is anyone using it?
I can't tell from the documentation here:
https://github.com/bestpractical/rt-extension-rest2 if it's production
ready or not.

If it's not, does anyone have suggestions for importing ~20,000
tickets into the system along with ~250,000 'comments'?

Thanks,

-A


On Mon, May 18, 2015 at 12:00 PM, Aaron C. de Bruyn <aaron at heyaaron.com> wrote:
> I downloaded the REST 2.0 API from github and installed it as well as
> adding it to RT_SiteConfig.pl.
>
> When I attempt to access the interface at
> https://example.com/REST/2.0/ticket/33, I initially get a message
> saying 'Authorization Required'.
>
> If I use HTTP Basic Auth to authenticate using an RT account that has
> full admin privileges, it starts returning 404 not found.
>
> It does this for any address
> /ticket
> /ticket/33
> /queue
> /queue/1
>
> I have tried accessing them via POST and GET.
>
> The REST 1.0 API works fine.
>
> Any pointers?
>
> -A