[rt-users] Problem with proper encoding data from LDAP (Windows AD)

Bartosz Maciejewski b.maciejewski at agriplus.pl
Tue May 26 07:12:22 EDT 2015


After upgrade from 4.0.10 to 4.2.11 , returning users autenticated via
LDAP (with ExternalAuth plugin), now have wrong polish characters in
their names, oragnization etc.

I turned debug options and see something like this:

[27516] [Tue May 26 10:58:01 2015] [debug]: UPDATED user mkolbe: User
mkolbe: City changed from 'Ostróda' to 'Ostróda'
(/usr/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:421)
[27516] [Tue May 26 10:58:01 2015] [debug]: UPDATED user mkolbe: User
mkolbe: Organization changed from 'Dział IT' to 'DziaÅ� IT'
(/usr/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:421)

Then RT allow user to login but corrected data by hand is overwritten by
data from Windows AD with wrong characters.

Any hints for solving this?




More information about the rt-users mailing list