[rt-users] Regarding Apache server failure

[bharath reddy]

Hi Matt,

Thanks for posting this, Yes I was able to get the solution. The issue in
my case was I missed one of the key plugin and Apache didn't show me that
missing plugin in logs, later when I set the RT log then i was able to
found it.

Thanks,
Bharath.

On Fri, Nov 13, 2015 at 3:38 PM, Matt Brennan <brennanma at gmail.com> wrote:

> Hi Bharath,
>
>   Were you able to get a solution to this? I just upgraded to Ubuntu 14.04
> (from 11.04) and am experienced this same issue. Your post actually helped
> me localize it to the external auth plugin.
>
>   I found that I was running and older version (0.20) of the plugin. When
> I upgraded to version 0.25, the issue went away.
>
> Thanks, and hope that helps you.
>
> -Matt
>
> On Thu, Oct 8, 2015 at 11:48 AM, bharath reddy <vangoor.bharath at gmail.com>
> wrote:
>
>> Matt,
>>
>> I don't think it is a problem with RAM or any hardware, because when I
>> revert my changes in RT_SiteConfig.pm (with out LDAPAuthentication) apache
>> starts with out any error.
>>
>> Thanks,
>> Bharath.
>>
>> On Thu, Oct 8, 2015 at 10:54 AM, Matt Zagrabelny <mzagrabe at d.umn.edu>
>> wrote:
>>
>>> On Thu, Oct 8, 2015 at 9:21 AM, bharath reddy <vangoor.bharath at gmail.com>
>>> wrote:
>>> > Hi Matt,
>>> >
>>> > Thanks for replying back, here are the details :
>>> >
>>> > Distro :
>>> > root at devrt:~# cat /etc/os-release
>>> > NAME="Ubuntu"
>>> > VERSION="12.04.3 LTS, Precise Pangolin"
>>> > ID=ubuntu
>>> > ID_LIKE=debian
>>> > PRETTY_NAME="Ubuntu precise (12.04.3 LTS)"
>>> > VERSION_ID="12.04"
>>> >
>>> > cd /var/log
>>> > ls -lrt (I'm showing only latest)
>>> > -rw-r----- 1 syslog    adm      124 Oct  8 09:58 kern.log
>>> > -rw-r----- 1 root      adm      529 Oct  8 09:58 apport.log
>>> > -rw-r----- 1 syslog    adm     3086 Oct  8 10:00 syslog
>>> > -rw-r----- 1 syslog    adm   113879 Oct  8 10:00 auth.log
>>> >
>>> > root at devrt:/var/log# cat kern.log
>>> > Oct  8 09:58:10 devrt kernel: [3001033.121438] /usr/sbin/apach[5529]:
>>> > segfault at b54d9f80 ip b54d9f80 sp bfc702dc error 14
>>> >
>>> > root at devrt:/var/log# cat apport.log
>>> > ERROR: apport (pid 5532) Thu Oct  8 09:58:11 2015: called for pid 5529,
>>> > signal 11
>>> > ERROR: apport (pid 5532) Thu Oct  8 09:58:11 2015: executable:
>>> > /usr/lib/apache2/mpm-prefork/apache2 (command line "/usr/sbin/apache2
>>> -k
>>> > start")
>>> > ERROR: apport (pid 5532) Thu Oct  8 09:58:11 2015:
>>> is_closing_session(): no
>>> > DBUS_SESSION_BUS_ADDRESS in environment
>>> > ERROR: apport (pid 5532) Thu Oct  8 09:58:11 2015: apport: report
>>> > /var/crash/_usr_lib_apache2_mpm-prefork_apache2.0.crash already exists
>>> and
>>> > unseen, doing nothing to avoid disk usage DoS
>>> >
>>> > root at devrt:/var/log# cat syslog
>>> > Oct  8 09:58:10 devrt kernel: [3001033.121438] /usr/sbin/apach[5529]:
>>> > segfault at b54d9f80 ip b54d9f80 sp bfc702dc error 14
>>> > Oct  8 10:00:01 devrt CRON[5582]: (smmsp) CMD (test -x
>>> /etc/init.d/sendmail
>>> > && /usr/share/sendmail/sendmail cron-msp)
>>>
>>> Apache is segfaulting. Perhaps you have some bad RAM or other hardware
>>> issues.
>>>
>>> You could try to set up another system with the same configs as this one.
>>>
>>> > cd /var/log/apache2
>>> > ls -lrt
>>> >
>>> > last updated file under this directory is on oct 6th
>>> > rw-r--r-- 1 root root      0 Oct  6 15:33 error.log
>>> >
>>> > Is there any way I can enable more debug messages through apache ?
>>>
>>> Not sure. Try google. :)
>>>
>>> -m
>>>
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20151114/06f5511f/attachment.htm>