[rt-users] Fwd: Request tracker

Gerald Jimenez gejimene at gmail.com
Mon Nov 16 11:36:03 EST 2015


Hi,

I have request tracker installed on a centos 6 server but now I need to
update my server to centos 7.
I have tried to install request tracker 4.2 to my centos 7 server but after
sucessfully finished the installation the web page of rt doesnt load and I
got this error "Can't locate loadable object for module Data::UUID in
@INC".
This is my rt.log:


[Tue Nov 10 12:56:53.844353 2015] [core:notice] [pid 5852] AH00094: Command
line: '/usr/sbin/httpd -D FOREGROUND'
[5886] [Tue Nov 10 17:57:03 2015] [critical]: Can't locate loadable object
for module Data::UUID in @INC (@INC contains: /opt/rt4/sbin/../local/lib
/opt/rt4/sbin/../lib /usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5
/usr/share/perl5 .) at /usr/local/lib64/perl5/Data/GUID.pm line 10.
Compilation failed in require at /usr/local/lib64/perl5/Data/GUID.pm line
10.
BEGIN failed--compilation aborted at /usr/local/lib64/perl5/Data/GUID.pm
line 10.
Compilation failed in require at /opt/rt4/sbin/../lib/RT/System.pm line 81.
BEGIN failed--compilation aborted at /opt/rt4/sbin/../lib/RT/System.pm line
81.
Compilation failed in require at
/opt/rt4/sbin/../lib/RT/Record/Role/Roles.pm line 68.
Compilation failed in require at (eval 173) line 2.
BEGIN failed--compilation aborted at (eval 173) line 2.
 at /usr/local/lib64/perl5/Role/Basic.pm line 429.
        Role::Basic::_load_role('Role::Basic', 'RT::Record::Role::Roles',
undef) called at /usr/local/lib64/perl5/Role/Basic.pm line 124
        Role::Basic::apply_roles_to_package('Role::Basic', 'RT::Queue',
'RT::Record::Role::Lifecycle', 'RT::Record::Role::Links',
'HASH(0x4216cf0)', 'RT::Record::Role::Roles', 'RT::Record::Role::Rights')
called at /usr/local/lib64/perl5/Role/Basic.pm line 24
        Role::Basic::__ANON__('RT::Record::Role::Lifecycle',
'RT::Record::Role::Links', 'HASH(0x4216cf0)', 'RT::Record::Role::Roles',
'RT::Record::Role::Rights') called at /opt/rt4/sbin/../lib/RT/Queue.pm line
73
        require RT/Queue.pm called at /opt/rt4/sbin/../lib/RT/Scrip.pm line
72
        RT::Scrip::BEGIN() called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        eval {...} called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        require RT/Scrip.pm called at /opt/rt4/sbin/../lib/RT/Scrips.pm
line 74
        RT::Scrips::BEGIN() called at /opt/rt4/sbin/../lib/RT/Queue.pm line
0
        eval {...} called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        require RT/Scrips.pm called at
/opt/rt4/sbin/../lib/RT/Transaction.pm line 82
        RT::Transaction::BEGIN() called at /opt/rt4/sbin/../lib/RT/Queue.pm
line 0
        eval {...} called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        require RT/Transaction.pm called at
/opt/rt4/sbin/../lib/RT/Transactions.pm line 74
        RT::Transactions::BEGIN() called at
/opt/rt4/sbin/../lib/RT/Queue.pm line 0
        eval {...} called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        require RT/Transactions.pm called at
/opt/rt4/sbin/../lib/RT/Record.pm line 76
        require RT/Record.pm called at (eval 84) line 2
        eval 'require RT::Record
;' called at /usr/share/perl5/base.pm line 81
        base::import('base', 'RT::Record') called at
/opt/rt4/sbin/../lib/RT/User.pm line 71
        RT::User::BEGIN() called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        eval {...} called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        require RT/User.pm called at (eval 83) line 2
        eval 'require RT::User
;' called at /usr/share/perl5/base.pm line 81
        base::import('base', 'RT::User') called at
/opt/rt4/sbin/../lib/RT/CurrentUser.pm line 94
        RT::CurrentUser::BEGIN() called at /opt/rt4/sbin/../lib/RT/Queue.pm
line 0
        eval {...} called at /opt/rt4/sbin/../lib/RT/Queue.pm line 0
        require RT/CurrentUser.pm called at
/opt/rt4/sbin/../lib/RT/Handle.pm line 245
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