[rt-users] New ticket layout change
Kobus Bensch
kobus.bensch at trustpayglobal.com
Thu Sep 17 12:27:43 EDT 2015
Hi
I am in the process of creating an electronic change request system in
RT. At the moment the layout is as follows:
---------------------------------------------------------------------------------------------------------------------------------
| Create new ticket | Basics
| Requestor | Queue
| CC | Status
| Admin CC | Owner
| Subject |-------------------------------------------
| Describe Issue |Assets
| |-------------------------------------------
| |Custom Fields
| |CF1
| |cf2
| |cf3
| |cf4
| |cfr5
| |cf6
| |cf7
| |etc
---------------------------------------------------------------------------------------------------------------------------------
How do I move the Custom field section to the left and across the whole
page for this one queue if possible?
How do I change the filed sizes for CF's on a per field basis?
Thanks in advance.
Kobus
P.S. I have searched for the 2 queries. On the first found no answers.
The second there are multiple answers, but I could not get any of them
to work on a per field basis. Maybe just missing something.
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