[rt-users] Custom Role in RT4.2.8

[Todd Wade]

On 9/19/15 1:16 PM, Gnemsid wrote:
> I've had a look at the wiki and the documentation and from what I can tell
> it is possible to add custom roles to RT.  Unfortunately I'm not sure where
> to start when it comes to creating them.
>
> I'm would like to add a custom role similar to Admin CC and CC where the
> person creating the call can add the correct users to the ticket.  Each
> separate role will have different permissions thus allowing certain things
> to be seen and for emails to be sent out etc...

RT::Extension::Assets is a good example, it creates roles for accessing 
the catalogs and assets.