[rt-users] Searching for repeating tickets
Keith Edmunds
kae at midnighthax.com
Wed Sep 30 04:37:35 EDT 2015
Hi
We're using the Repeat Ticket extension
(http://blog.bestpractical.com/2013/03/scheduled-ticket-creation-in-rt.html).
I want to search for all "base" repeating tickets, and the only criteria I
can come up with to identify them is to search for tickets where the custom
field "Original Ticket" is equal the current ticket.
Is there a way of using such criteria in RT?
Or is there a better way of searching for repeat base tickets?
Thanks,
Keith
--
"Laughter is the best medicine, though it tends not to work in the case
of impotence" - Jo Brand
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