[rt-users] RT Not Sending Autoreply E-Mails On Ticket Creation Via E-Mail

[Tim Gustafson]

> The screen shot of your scrips shows, that you only user the Notify*
> actions and don't have a script which uses the "Autoreply To Requestors"
> action.
>
> The "On Create Autoreply To Requestors" scrip [1], which is created on
> RT installation, is missing.

Ahh, that did it.  I changed the autoreply scrip to use the "Autoreply
to Requestors" action, and now it seems to be working.  Thanks for the
pointer!

-- 

Tim Gustafson
Technical Lead, Baskin School of Engineering
tjg at ucsc.edu
831-459-5354
Baskin Engineering, Room 313A