[rt-users] search for 'this week'?
Stephen Dowdy
sdowdy at ucar.edu
Thu Apr 14 20:18:47 EDT 2016
I created saved searches:
"This Week's Tickets" = Created > 'Last Sunday'
"Last Week's Tickets" = Created > 'Sunday Before Last' AND Created <
'Last Sunday'
"Today's Tickets" = Created > 'Midnight'
"Yesterday's Tickets" = Created > 'midnight 1 days ago' AND Created
< 'midnight'
adding from there, you should be able to modify for Resolved, Owned by Me,
etc...
--stephen
On Thu, Apr 14, 2016 at 5:54 PM, Josh Tackitt <tackittj at reed.edu> wrote:
> I'd like to add a saved search/chart that displays the # of tickets
> Created 'this week' and the number of tickets Resolved 'this week'.
>
> Is such a thing possible?
>
> -Josh
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>
>
--
Stephen Dowdy - Systems Administrator - NCAR/RAL
303.497.2869 - sdowdy at ucar.edu - http://www.ral.ucar.edu/~sdowdy/
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