[rt-users] Attachments from the UI

Joop jvdwege at xs4all.nl
Mon Apr 18 15:36:22 EDT 2016


On 18-4-2016 13:11, Beck J Mr wrote:
> Hi All,
>
> We have upgraded to 4.4.0 from 4.2.11 and we are seeing non-privileged users are not able to attach files using the UI, either by drag-and-drop, or by browsing for a file. All looks well in the UI; we see the progress bar and a nice, big tick to say the file has been uploaded, but the file does not get posted on the ticket.
>
> E-mail attachments work okay as far as we can tell, and we cannot see anything relevant in error.log or rt.log.
>
> Has anybody seen this behaviour?
>
>
This has come up on the mailinglist a few times. Search them and lets us
know if you can't find it and maybe someone will dig up the posts. I'm
short on time right now, sorry.

Joop




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