[rt-users] LDAP Configuration

Lush, Aaron alush at scentral.k12.in.us
Wed Apr 20 08:45:30 EDT 2016


Set your log to "debug" and then run rt-ldapimport. Please post what your
syslog says concerning RT.

Sincerely,

Aaron Lush
Network Administrator
South Central Community School Corporation
(219) 767-2266 ext. 1111

On Wed, Apr 20, 2016 at 7:28 AM, Travis Slusher <zzzz67 at hotmail.com> wrote:

> Having lots of trouble getting Request Tracker (4.2) hooked up with
> ExternalAuth for LDAP.  I have nginx (1.8.0) working with LDAP so it
> successfully authenticates to the login page using Active Directory, but it
> is not passing the username and password to the login page, so the user
> ends up having to login twice.
>
>
> Please take a look, this is a huge headache!
>
>
> Here is my nginx config and my RT_SiteConfig:
>
>
> nginx config:
>
>
> # For more information on configuration, see:
> #   * Official English Documentation: http://nginx.org/en/docs/
> #   * Official Russian Documentation: http://nginx.org/ru/docs/
>
> user nginx;
> worker_processes auto;
> error_log /var/log/nginx/error.log;
> pid /run/nginx.pid;
>
> events {
>     worker_connections 1024;
> }
>
>
> http {
>     log_format  main  '$remote_addr - $remote_user [$time_local]
> "$request" '
>                       '$status $body_bytes_sent "$http_referer" '
>                       '"$http_user_agent" "$http_x_forwarded_for"';
>
>       auth_ldap_cache_enabled on;
>       auth_ldap_cache_expiration_time 10000;
>       auth_ldap_cache_size 1000;
>
>       ldap_server acmeLDAP {
>
>         url
> "ldap://ldapserver:389/OU=Corp,OU=Users,OU=acme,DC=corp,DC=acme,DC=net?sAMAccountName?sub?(objectClass=person)";
>         binddn "acme\\appaccount";
>         binddn_passwd "password";
>         group_attribute member;
>         group_attribute_is_dn on;
>         satisfy any;
>         require valid_user;
>     }
>
>
>
>
>
>
>     access_log  /var/log/nginx/access.log  main;
>
>     sendfile            on;
>     tcp_nopush          on;
>     tcp_nodelay         on;
>     keepalive_timeout   65;
>     types_hash_max_size 2048;
>
>     include             /etc/nginx/mime.types;
>     default_type        application/octet-stream;
>
>     # Load modular configuration files from the /etc/nginx/conf.d
> directory.
>     # See http://nginx.org/en/docs/ngx_core_module.html#include
>     # for more information.
>     include /etc/nginx/conf.d/*.conf;
>
>     server {
>         listen       80 default_server;
>         listen       [::]:80 default_server;
>         server_name  _;
>         root         /usr/share/nginx/html;
>
>         # Load configuration files for the default server block.
>         include /etc/nginx/default.d/*.conf;
>
>         location / {
>         }
>
>  location  ^~ /phpmyadmin/ {
>   alias /usr/share/phpmyadmin/;
>
>       location ~ \.php$ {
>        include fastcgi_params;
>        fastcgi_param SCRIPT_FILENAME $request_filename;
>        fastcgi_pass  localhost:9000;
>       }
>   index index.php;
>  }
>
>         error_page 404 /404.html;
>             location = /40x.html {
>         }
>
>         error_page 500 502 503 504 /50x.html;
>             location = /50x.html {
>         }
>         error_page 403 = @login;
>         location @login {
>           rewrite ^.* https://secure.example.com/login;
>         }
>     }
>
>
>
> server {
> listen 80;
> auth_ldap "Please enter your ldap user";
>         auth_ldap_servers acmeLDAP;
>
> server_name rt.servername.acme.com;
>         access_log  /var/log/nginx/access.log;
> error_log /var/log/nginx/rt debug;
>
>
> location / {
>
>   alias /opt/rt4/share/html/;
>
>   fastcgi_param  QUERY_STRING       $query_string;
>   fastcgi_param  REQUEST_METHOD     $request_method;
>   fastcgi_param  CONTENT_TYPE       $content_type;
>   fastcgi_param  CONTENT_LENGTH     $content_length;
>
>   fastcgi_param  SCRIPT_NAME        '';
>   fastcgi_param  PATH_INFO          $uri;
>   fastcgi_param  REQUEST_URI        $request_uri;
>   fastcgi_param  DOCUMENT_URI       $document_uri;
>   fastcgi_param  DOCUMENT_ROOT      $document_root;
>   fastcgi_param  SERVER_PROTOCOL    $server_protocol;
>
>   fastcgi_param  GATEWAY_INTERFACE  CGI/1.1;
>   fastcgi_param  SERVER_SOFTWARE    nginx/$nginx_version;
>
>   fastcgi_param  REMOTE_ADDR        $remote_addr;
>   fastcgi_param  REMOTE_PORT        $remote_port;
>   fastcgi_param  SERVER_ADDR        $server_addr;
>   fastcgi_param  SERVER_PORT        $server_port;
>   fastcgi_param  SERVER_NAME        $server_name;
>
>   fastcgi_pass 127.0.0.1:8090;
>
>
>
>
> }
>
> location = /auth {
>            proxy_pass http://servername/phpmyadmin/phpTest.php;
>            proxy_pass_request_body off;
>            proxy_set_header Host $host;
>            proxy_set_header X-Real-IP $remote_addr;
>            proxy_set_header X-Origin-URI $request_uri;
>            proxy_set_header Content-Length '0';
>        }
>
>
>
>
>
>
> }
>
>
>
> RT_SiteConfig.pm:
>
>
> # Any configuration directives you include  here will override
> # RT's default configuration file, RT_Config.pm
> #
> # To include a directive here, just copy the equivalent statement
> # from RT_Config.pm and change the value. We've included a single
> # sample value below.
> #
> # This file is actually a perl module, so you can include valid
> # perl code, as well.
> #
> # The converse is also true, if this file isn't valid perl, you're
> # going to run into trouble. To check your SiteConfig file, use
> # this command:
> #
> #   perl -c /path/to/your/etc/RT_SiteConfig.pm
> #
> # You must restart your webserver after making changes to this file.
>
>
> # You must install Plugins on your own, this is only an example
> # of the correct syntax to use when activating them:
> #     Plugin( "RT::Extension::SLA" );
> #     Plugin( "RT::Authen::ExternalAuth" );
>
>
> # You must install Plug/ins on your own, this is only an example, 'Request
> Tracker Support);
>
>
> Set($WebPath , "");
> Set($WebBaseURL, "http://rt.servername.acme.com");
> Set($RestrictReferrer, '0');
>
>
> Set($DatabaseAdmin, 'root');
>
> Set($LogoURL, 'https://bestpractical.com/images/bpslogo.png');
> Set($WebDefaultStylesheet, 'rudder');
>
> Set($LogToFile, 'error');
>
> Set($SetOutgoingMailFrom, "RT_Tracker at acme.com");
> Set($SMTPFrom, "mail-out.smtp.acme.com");
> Set($ParseNewMessageForTicketCcs, 1);
> Set($HomePageRefreshInterval, 120);
> Set($NotifyActor,1);
>
> Set($SendmailArguments, "-t");
> Set($MailCommand, "sendmail");
>
> # of the correct syntax to use when activating them:
> #     Plugin( "RT::Extension::SLA" );
>      Plugin( "RT::Authen::ExternalAuth" );
> Set( @Plugins, qw(RT::Authen::ExternalAuth) );
>
> Set($ExternalAuthPriority, ['acmeLDAP']);
> Set($ExternalInfoPriority, ['acmeLDAP']);
> Set($UserAutocreateDefaultsOnLogin, { Privileged => 1 } );
> Set($AutoCreateNonExternalUsers, 1);
> Set($ExternalSettings, {
>     'acmeLDAP' => {
>         type => 'ldap',
>         server => 'ldapservername:389',
>         'attr_match_list'  => [
>             'Name',
>             'EmailAddress',
>         ],
>         'base'             =>
> 'OU=Corp,OU=Users,OU=acme,DC=corp,DC=acme,DC=net',
>         'filter'           =>  '(objectClass=person)',
>         'user' => 'username123',
>         'pass' => 'password123',
>         'attr_map' => {
>         'Name'         => 'sAMAccountName',
>         'EmailAddress' => 'mail',
>         'RealName'     => 'cn',
>         'WorkPhone'    => 'telephoneNumber',
>         'Address1'     => 'streetAddress',
>         'City'         => 'l',
>         'State'        => 'st',
>         'Zip'          => 'postalCode',
>         'Country'      => 'co',
>         },
>     },
> });
>
>
>
> Set($WebRemoteuserAuth,1);
> Set($WebRemoteUserContinuous,1);
> Set($WebFallbackToRTLogin, undef);
> Set($WebRemoteUserGecos,1);
> Set($WebRemoteUserAutocreate,1);
>
> Set( $rtname, 'acme RT' );
> Set( $CommentAddress, '' );
> Set( $CorrespondAddress, '' );
> Set( $DatabaseHost, 'localhost' );
> Set( $DatabaseName, 'rt_database' );
> Set( $DatabasePassword, 'acme123' );
> Set( $DatabasePort, '3306' );
> Set( $DatabaseType, 'mysql' );
> Set( $DatabaseUser, 'root' );
> Set( $Organization, 'acme.com' );
> Set( $OwnerEmail, 'owner at acme.com' );
> Set( $SendmailPath, 'usr/lib/sendmail' );
> Set( $SendmailArguments, "-t");
> Set( $MailCommand, "sendmail");
> Set( $WebDomain, 'rt.servername.acme.com' );
> Set( $WebPort, '443' );
> Set( $rtname, 'acme RT' );
>
> Set(%CustomFieldGroupings,
>        'RT::Ticket' => [
>        'Basics' => ['Trigger Code']
>    ]
>    );
> Set($CanonicalizeRedirectURLs, 0);
> 1;
>
>
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>
>

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