[rt-users] LDAP Configuration
Lush, Aaron
alush at scentral.k12.in.us
Wed Apr 20 08:45:30 EDT 2016
Set your log to "debug" and then run rt-ldapimport. Please post what your
syslog says concerning RT.
Sincerely,
Aaron Lush
Network Administrator
South Central Community School Corporation
(219) 767-2266 ext. 1111
On Wed, Apr 20, 2016 at 7:28 AM, Travis Slusher <zzzz67 at hotmail.com> wrote:
> Having lots of trouble getting Request Tracker (4.2) hooked up with
> ExternalAuth for LDAP. I have nginx (1.8.0) working with LDAP so it
> successfully authenticates to the login page using Active Directory, but it
> is not passing the username and password to the login page, so the user
> ends up having to login twice.
>
>
> Please take a look, this is a huge headache!
>
>
> Here is my nginx config and my RT_SiteConfig:
>
>
> nginx config:
>
>
> # For more information on configuration, see:
> # * Official English Documentation: http://nginx.org/en/docs/
> # * Official Russian Documentation: http://nginx.org/ru/docs/
>
> user nginx;
> worker_processes auto;
> error_log /var/log/nginx/error.log;
> pid /run/nginx.pid;
>
> events {
> worker_connections 1024;
> }
>
>
> http {
> log_format main '$remote_addr - $remote_user [$time_local]
> "$request" '
> '$status $body_bytes_sent "$http_referer" '
> '"$http_user_agent" "$http_x_forwarded_for"';
>
> auth_ldap_cache_enabled on;
> auth_ldap_cache_expiration_time 10000;
> auth_ldap_cache_size 1000;
>
> ldap_server acmeLDAP {
>
> url
> "ldap://ldapserver:389/OU=Corp,OU=Users,OU=acme,DC=corp,DC=acme,DC=net?sAMAccountName?sub?(objectClass=person)";
> binddn "acme\\appaccount";
> binddn_passwd "password";
> group_attribute member;
> group_attribute_is_dn on;
> satisfy any;
> require valid_user;
> }
>
>
>
>
>
>
> access_log /var/log/nginx/access.log main;
>
> sendfile on;
> tcp_nopush on;
> tcp_nodelay on;
> keepalive_timeout 65;
> types_hash_max_size 2048;
>
> include /etc/nginx/mime.types;
> default_type application/octet-stream;
>
> # Load modular configuration files from the /etc/nginx/conf.d
> directory.
> # See http://nginx.org/en/docs/ngx_core_module.html#include
> # for more information.
> include /etc/nginx/conf.d/*.conf;
>
> server {
> listen 80 default_server;
> listen [::]:80 default_server;
> server_name _;
> root /usr/share/nginx/html;
>
> # Load configuration files for the default server block.
> include /etc/nginx/default.d/*.conf;
>
> location / {
> }
>
> location ^~ /phpmyadmin/ {
> alias /usr/share/phpmyadmin/;
>
> location ~ \.php$ {
> include fastcgi_params;
> fastcgi_param SCRIPT_FILENAME $request_filename;
> fastcgi_pass localhost:9000;
> }
> index index.php;
> }
>
> error_page 404 /404.html;
> location = /40x.html {
> }
>
> error_page 500 502 503 504 /50x.html;
> location = /50x.html {
> }
> error_page 403 = @login;
> location @login {
> rewrite ^.* https://secure.example.com/login;
> }
> }
>
>
>
> server {
> listen 80;
> auth_ldap "Please enter your ldap user";
> auth_ldap_servers acmeLDAP;
>
> server_name rt.servername.acme.com;
> access_log /var/log/nginx/access.log;
> error_log /var/log/nginx/rt debug;
>
>
> location / {
>
> alias /opt/rt4/share/html/;
>
> fastcgi_param QUERY_STRING $query_string;
> fastcgi_param REQUEST_METHOD $request_method;
> fastcgi_param CONTENT_TYPE $content_type;
> fastcgi_param CONTENT_LENGTH $content_length;
>
> fastcgi_param SCRIPT_NAME '';
> fastcgi_param PATH_INFO $uri;
> fastcgi_param REQUEST_URI $request_uri;
> fastcgi_param DOCUMENT_URI $document_uri;
> fastcgi_param DOCUMENT_ROOT $document_root;
> fastcgi_param SERVER_PROTOCOL $server_protocol;
>
> fastcgi_param GATEWAY_INTERFACE CGI/1.1;
> fastcgi_param SERVER_SOFTWARE nginx/$nginx_version;
>
> fastcgi_param REMOTE_ADDR $remote_addr;
> fastcgi_param REMOTE_PORT $remote_port;
> fastcgi_param SERVER_ADDR $server_addr;
> fastcgi_param SERVER_PORT $server_port;
> fastcgi_param SERVER_NAME $server_name;
>
> fastcgi_pass 127.0.0.1:8090;
>
>
>
>
> }
>
> location = /auth {
> proxy_pass http://servername/phpmyadmin/phpTest.php;
> proxy_pass_request_body off;
> proxy_set_header Host $host;
> proxy_set_header X-Real-IP $remote_addr;
> proxy_set_header X-Origin-URI $request_uri;
> proxy_set_header Content-Length '0';
> }
>
>
>
>
>
>
> }
>
>
>
> RT_SiteConfig.pm:
>
>
> # Any configuration directives you include here will override
> # RT's default configuration file, RT_Config.pm
> #
> # To include a directive here, just copy the equivalent statement
> # from RT_Config.pm and change the value. We've included a single
> # sample value below.
> #
> # This file is actually a perl module, so you can include valid
> # perl code, as well.
> #
> # The converse is also true, if this file isn't valid perl, you're
> # going to run into trouble. To check your SiteConfig file, use
> # this command:
> #
> # perl -c /path/to/your/etc/RT_SiteConfig.pm
> #
> # You must restart your webserver after making changes to this file.
>
>
> # You must install Plugins on your own, this is only an example
> # of the correct syntax to use when activating them:
> # Plugin( "RT::Extension::SLA" );
> # Plugin( "RT::Authen::ExternalAuth" );
>
>
> # You must install Plug/ins on your own, this is only an example, 'Request
> Tracker Support);
>
>
> Set($WebPath , "");
> Set($WebBaseURL, "http://rt.servername.acme.com");
> Set($RestrictReferrer, '0');
>
>
> Set($DatabaseAdmin, 'root');
>
> Set($LogoURL, 'https://bestpractical.com/images/bpslogo.png');
> Set($WebDefaultStylesheet, 'rudder');
>
> Set($LogToFile, 'error');
>
> Set($SetOutgoingMailFrom, "RT_Tracker at acme.com");
> Set($SMTPFrom, "mail-out.smtp.acme.com");
> Set($ParseNewMessageForTicketCcs, 1);
> Set($HomePageRefreshInterval, 120);
> Set($NotifyActor,1);
>
> Set($SendmailArguments, "-t");
> Set($MailCommand, "sendmail");
>
> # of the correct syntax to use when activating them:
> # Plugin( "RT::Extension::SLA" );
> Plugin( "RT::Authen::ExternalAuth" );
> Set( @Plugins, qw(RT::Authen::ExternalAuth) );
>
> Set($ExternalAuthPriority, ['acmeLDAP']);
> Set($ExternalInfoPriority, ['acmeLDAP']);
> Set($UserAutocreateDefaultsOnLogin, { Privileged => 1 } );
> Set($AutoCreateNonExternalUsers, 1);
> Set($ExternalSettings, {
> 'acmeLDAP' => {
> type => 'ldap',
> server => 'ldapservername:389',
> 'attr_match_list' => [
> 'Name',
> 'EmailAddress',
> ],
> 'base' =>
> 'OU=Corp,OU=Users,OU=acme,DC=corp,DC=acme,DC=net',
> 'filter' => '(objectClass=person)',
> 'user' => 'username123',
> 'pass' => 'password123',
> 'attr_map' => {
> 'Name' => 'sAMAccountName',
> 'EmailAddress' => 'mail',
> 'RealName' => 'cn',
> 'WorkPhone' => 'telephoneNumber',
> 'Address1' => 'streetAddress',
> 'City' => 'l',
> 'State' => 'st',
> 'Zip' => 'postalCode',
> 'Country' => 'co',
> },
> },
> });
>
>
>
> Set($WebRemoteuserAuth,1);
> Set($WebRemoteUserContinuous,1);
> Set($WebFallbackToRTLogin, undef);
> Set($WebRemoteUserGecos,1);
> Set($WebRemoteUserAutocreate,1);
>
> Set( $rtname, 'acme RT' );
> Set( $CommentAddress, '' );
> Set( $CorrespondAddress, '' );
> Set( $DatabaseHost, 'localhost' );
> Set( $DatabaseName, 'rt_database' );
> Set( $DatabasePassword, 'acme123' );
> Set( $DatabasePort, '3306' );
> Set( $DatabaseType, 'mysql' );
> Set( $DatabaseUser, 'root' );
> Set( $Organization, 'acme.com' );
> Set( $OwnerEmail, 'owner at acme.com' );
> Set( $SendmailPath, 'usr/lib/sendmail' );
> Set( $SendmailArguments, "-t");
> Set( $MailCommand, "sendmail");
> Set( $WebDomain, 'rt.servername.acme.com' );
> Set( $WebPort, '443' );
> Set( $rtname, 'acme RT' );
>
> Set(%CustomFieldGroupings,
> 'RT::Ticket' => [
> 'Basics' => ['Trigger Code']
> ]
> );
> Set($CanonicalizeRedirectURLs, 0);
> 1;
>
>
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>
>
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