[rt-users] 4.4.1 autocreate on submission error

Aaron Zuercher aaron.techgeeks at gmail.com
Mon Aug 1 15:32:39 EDT 2016


Markus,
Thanks for the tip.  You were correct that I had an ExternalAuthID set in
RT_Siteconfig.

Aaron

On Thu, Jul 28, 2016 at 6:35 AM, Wildbolz, Markus (MCG-I, MLC) <
Markus.Wildbolz at magna.com> wrote:

> Hi!
>
>
>
> Could it be possible, that you have the field ExternalAuthId specified in
> your attr_map in RT_Siteconfig?
>
> This field does not exist anymore on 4.4.1 so it leads to an error when
> inserting…
>
>
>
>
>
> BR,
>
> Markus
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Los Angeles - September, 2016
>
>
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