[rt-users] Reporting on "time in status"?

Wright, Cory (CDC/OID/NCEZID) (CTR) wmi8 at cdc.gov
Thu Aug 11 12:10:16 EDT 2016


Is it possible to query on how long some tickets have been a particular status?

E.g. "How long does it take on average for tickets opened in July to change from New to Open?"
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