[rt-users] Notification from one queue

Simon Figueira SFigueira at geestline.com
Mon Aug 15 10:32:34 EDT 2016


I want to set up a notification when a custom field is changed in just one queue.  I see you can do it globally in scrips.  I also see you need to create a template at the queue level to do this but I am not sure what script I would need to use.

Thanks

Simon Figueira
Systems Administrator

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