[rt-users] All users can comment despite that right being revoked

Joop jvdwege at xs4all.nl
Thu Dec 15 15:06:48 EST 2016

On 15-12-2016 18:08, Alex Hall wrote:
> I've just discovered that "modify tickets" includes--for some strange
> reason--the comment right. Thus, if we want users to be able to modify
> other aspects of tickets, they automatically get granted the right to
> comment as well. This seems like an odd decision, but at least I think
> I've found the problem.
> Back to removing the option from the Actions menu, then. I've been
> searching, but I don't know where this action gets added. I've found a
> few places where some actions are added to @Actions, but never "comment".
I remember running into this as well a while back. Search the source
code for either Modify or Comment, think Modify will get you the right
Found it, see:


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