[rt-users] RT 4.2 suddenly reset to a nonsensical view

Matt Zagrabelny mzagrabe at d.umn.edu
Tue Feb 9 16:01:44 EST 2016

On Tue, Feb 9, 2016 at 2:57 PM, Boris Epstein <borepstein at gmail.com> wrote:
> Hello listmates,
> Has anybody ever discovered a situation where all of a sudden your view
> resets to a non-sensical view where your search, tickets, etc. configs - all
> the advanced options - are gone and all you see is a view which is
> essentially useless. Tickets, however, seem to be there - if you specify
> them by number.
> Any idea what this could be - or how to reset it to something reasonable?

Is it SelfService?

Unprivileged users are forced to the SelfService web space of RT.

Is your account privileged?


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