[rt-users] RT 4.2 suddenly reset to a nonsensical view

[Matt Zagrabelny]

On Tue, Feb 9, 2016 at 2:57 PM, Boris Epstein <borepstein at gmail.com> wrote:
> Hello listmates,
>
> Has anybody ever discovered a situation where all of a sudden your view
> resets to a non-sensical view where your search, tickets, etc. configs - all
> the advanced options - are gone and all you see is a view which is
> essentially useless. Tickets, however, seem to be there - if you specify
> them by number.
>
> Any idea what this could be - or how to reset it to something reasonable?

Is it SelfService?

Unprivileged users are forced to the SelfService web space of RT.

Is your account privileged?

-m