[rt-users] Problems with RT::Authen::ExternalAuth::LDAP after upgrade to 4.4

[Shawn Moore]

Hi John,

On 2016年2月10日 at 2:11:18, John Andersen (john at yvig.com) wrote:
> For background. this particular installation went live 10 years ago and has
> been carried over (mostly flawlessly I might add) from version to version
> over that 10 years; I try to stay on the most recent stable version.

I’m very happy to hear that RT has been running smoothly for you for so long!

> Set( $ExternalAuthPriority,['LDAP_DIR3']);
> Set( $ExternalInfoPriority,['LDAP_DIR3']);
> Set( $ExternalServiceUsesSSLorTLS, 0);
> Set( $AutoCreateNonExternalUsers, 1);
> Set($ExternalSettings, {
> ...
> );

Could you try adding this as well?

Set( $ExternalAuth, 1 );

> I'd be grateful for any ideas or pointers!

Please let us know if that gets you back up and running. We’ll do a better job about this in 4.4.1.

> Thank you,
> John

Thanks!
Shawn