[rt-users] Issues After Upgrading to 4.4

Satyajeet Singh jeet.0733 at gmail.com
Wed Feb 17 00:35:08 EST 2016


Hi Sean,

Thanks for replying, I checked that, its system default for all the
unprivileged users and it is set as Asia/Dubai on OS and in RT_SiteConfig.pm




On 16 February 2016 at 22:05, Sean Ellefson <scellef at pdx.edu> wrote:

> HI Satyajeet,
>
> Have you checked the locale settings under your user options?  There's an
> option for listing all dates under GMT next to others around your timezone.
>
> On Sat, Feb 13, 2016 at 9:55 PM, Satyajeet Singh <jeet.0733 at gmail.com>
> wrote:
>
>> Hi All,
>>
>> Did anyone face this issue ?
>>
>>
>>
>> --
>> Kind Regards,
>> Satyajeet Singh
>> Dubai: +971 551185369
>> India: +91 9911547664
>>
>> On 11 February 2016 at 21:45, Satyajeet Singh <jeet.0733 at gmail.com>
>> wrote:
>>
>>> Hi All,
>>>
>>> After Upgrading to 4.4 I noticed that values for Custom DateTime Fields
>>> entered by non root users is being considered as UTC irrespective of what
>>> timezone has been set in RT_SIteConfig. For en example, with Asia/Dubai
>>> (UTC +4) as a time zone, when I select 6:00 PM and create the ticket, it
>>> gets displayed as 10:00PM. However there is no such issues when logged in
>>> as root.
>>>
>>> Appreciate your immediate support on this.
>>>
>>> Thank you
>>> --
>>> Kind Regards,
>>> Jeet
>>>
>>
>>
>> ---------
>> RT 4.4 and RTIR Training Sessions (
>> http://bestpractical.com/services/training.html)
>> * Hamburg Germany - March 14 & 15, 2016
>> * Washington DC - May 23 & 24, 2016
>>
>
>
>
> --
>
> Sean Ellefson
> Linux Systems Administrator - Computer Infrastructure Services
> Office of Information Technologies
> Portland State University
> Phone: 503-725-9157
> scellef at pdx.edu
>
>
>
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