[rt-users] stop a requester from owning the ticket if they make the first correspondence

Jack Beanstallk beanstallk at gmail.com
Thu Feb 18 06:02:59 EST 2016

we use the scrip "On Correspond AutoSetOwner" - how can this be adapted to
avoid requester of the ticket from becoming the owner if they first
correspond to the ticket?

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160218/4a447daa/attachment.html>

More information about the rt-users mailing list