[rt-users] RT 4.4.0 Apache loads text of rt-server fcgi rather than login

Brad bradzynda42 at comcast.net
Fri Feb 19 12:18:22 EST 2016

Hi Matt,

I did follow a guide not sure if it was the most recent or the one 
required by RT though, used apache.org I think.

Here is the siteconf, the httpd.conf and ssl.conf are base (not edited, 
except for servername and cipher suite)

<VirtualHost xxx.xxx.xxx.xxx:443>
ServerName <our FQDN>

LoadModule fcgid_module modules/mod_fcgid.so

SSLCertificateFile /etc/pki/tls/certs/ca.crt
SSLCertificateKeyFile /etc/pki/tls/private/ca.key

AddDefaultCharset UTF-8

          ScriptAlias /rt /opt/rt4/sbin/rt-server.fcgi

          DocumentRoot "/opt/rt4/share/html"
          <Location /rt>
                  Require all granted

              Options +ExecCGI
              AddHandler fastcgi-script fcgi

ProxyRequests Off

I dont see anything in the RT logs or httpd logs (other than access requests) no errors warning or any other info pointing to a problem.

All are currently running in debug.


On 02/19/2016 11:59 AM, Matt Zagrabelny wrote:
> Hi Brad,
> On Fri, Feb 19, 2016 at 10:49 AM, Brad <bradzynda42 at comcast.net> wrote:
>> Hi All,
>> Fresh Install of 4.4.0 on Cent7 latest
>> Installed latests CPAN
>> configured with mysql apache fastsgi
>> tested and fixed all deps
>> Installed with no errors both server and db
>> Apache loads 80 and 443 with no errors
>> tested stand alone server with no errors on 8080, see login, logged in and
>> everything is there and running (dashboard, queues, etc.)
>> stopped stand alone and started apache and see the
>> /opt/rt4/sbin/rt-server.fcgi file in the browser. (literally the text of the
>> file)
> Did you follow the install guide for configuring Apache for FastCGI?
> What does your Apache configs look like?
>> Tried changing the scriptalias path to /opt/rt4/sbin/rt-server but that just
>> gave a 500 error.
> What is in your Apache errors log?
> -m

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