[rt-users] RT 4.4.0 Apache loads text of rt-server fcgi rather than login

Matt Zagrabelny mzagrabe at d.umn.edu
Sun Feb 21 13:59:58 EST 2016


On Sun, Feb 21, 2016 at 11:20 AM, Brad <bradzynda42 at comcast.net> wrote:
> Hi All,
>
> Set it up as Piotr pointed out but now getting an Internal error:
>
> [Sun Feb 21 16:51:48.198523 2016] [mpm_prefork:notice] [pid 32464]
> AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips mod_fcgid/2.3.9
> PHP/5.4.16 mod_perl/2.0.9dev Perl/v5.16.3 configured -- resuming normal
> operations
>
>
> Can't locate UNIVERSAL/require.pm in @INC (@INC contains:
> /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5
> /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
> /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at
> /opt/rt4/sbin/../lib/RT.pm line 60.
> BEGIN failed--compilation aborted at /opt/rt4/sbin/../lib/RT.pm line 60.
> Compilation failed in require at /opt/rt4/sbin/rt-server.fcgi line 86.
>
>
>  From browser:
> 500 Internal Server Error
>
> The server encountered an internal error or misconfiguration and was
> unable to complete your request.
>
> Please contact the server administrator at <our email> to
> inform them of the time this error occurred, and the actions you
> performed just before this error.
>
> More information about this error may be available in the server error log.
>
> Then I see the at the bottom of the logs:
>
> mod_fcgid: error reading data from FastCGI server
>
> core:error End of script output before headers: rt-server.fcgi
>
>
> At this point do I need to re-install with a different configure
> --with-web-handler=fcgid instead of --with-web-handler=fastcgi ?

If you use with fcgid then use the right configs for that handler. If
you use fastcgi, then use the right configs for that handler.

https://www.bestpractical.com/docs/rt/4.4.0/web_deployment.html

-m



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