[rt-users] RT 4.4 Assets
Tony G Palomino
palomint at reed.edu
Thu Jan 21 23:48:54 EST 2016
1. Assets can be linked to other assets (refers to, etc)
2. Assets can be associated with multiple people through a variety of roles.
On Thu, Jan 21, 2016 at 4:45 PM, Armen Tashjian <Armen.Tashjian at sce.com>
> I have not had the opportunity to upgrade to 4.4, however I was curious
> about how assets could interact with other assets.
> 1. Can an asset be linked with another asset? Or can you only link
> assets with tickets?
> For example, there could be two catalogs, one called “Computers” and
> another called “Monitors”. Could computer A be linked with monitor B and
> monitor C?
> 2. Can an asset be associated with multiple people? For example,
> with a shared device.
Tony.Palomino at reed.edu
Director, Computer User Services
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