[rt-users] Time left... RE: Display time worked in search results in hours only

Keith Creasy kcreasy at aph.org
Tue Jan 26 13:17:57 EST 2016

OK, I see that I made a mistake in the subject line.

I mean "Time Left" as in the body and not "Time Worked" as in the subject.

My version is 4.2.7

-----Original Message-----
From: Matt Zagrabelny [mailto:mzagrabe at d.umn.edu] 
Sent: Tuesday, January 26, 2016 12:47 PM
To: Keith Creasy
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Display time worked in search results in hours only

Hi Keith,

On Tue, Jan 26, 2016 at 11:29 AM, Keith Creasy <kcreasy at aph.org> wrote:
> Hi. I’m going to try this but so far I’ve gotten little or no response 
> to anything I’ve asked.

What version of RT are you running?

> It appears that if you put the “Time Left” field in a search result it 
> tries to convert to days, which in our case is just confusing as we 
> are tracking actual work hours and not calendar time.

Are you talking about a query predicate or the formatting of the displayed results?

I'm running 4.2 and did a quick test and the displayed "Time Worked"
was in minutes.


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