[rt-users] Time left... RE: Display time worked in search results in hours only
kcreasy at aph.org
Tue Jan 26 13:17:57 EST 2016
OK, I see that I made a mistake in the subject line.
I mean "Time Left" as in the body and not "Time Worked" as in the subject.
My version is 4.2.7
From: Matt Zagrabelny [mailto:mzagrabe at d.umn.edu]
Sent: Tuesday, January 26, 2016 12:47 PM
To: Keith Creasy
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Display time worked in search results in hours only
On Tue, Jan 26, 2016 at 11:29 AM, Keith Creasy <kcreasy at aph.org> wrote:
> Hi. I’m going to try this but so far I’ve gotten little or no response
> to anything I’ve asked.
What version of RT are you running?
> It appears that if you put the “Time Left” field in a search result it
> tries to convert to days, which in our case is just confusing as we
> are tracking actual work hours and not calendar time.
Are you talking about a query predicate or the formatting of the displayed results?
I'm running 4.2 and did a quick test and the displayed "Time Worked"
was in minutes.
More information about the rt-users