[rt-users] RT created new Requestor instead of the Requestor that I created by REST

Marcelo Calado | TBS TAX Services mcalado at tbstaxservices.com
Tue Jan 26 15:57:08 EST 2016

Hi There,
I've created new RT users by REST API using this code! Sometimes, I try to
open a new ticket for user and the RT created the new requestor instead of
use the requestor that I created by REST API. 

When its happen, the new user/requestor was created with name and email ,
but the another fields is blank.

Have you seem this before? Any idea??? I've created by REST around 2.000 new

$content = @'
id: user/new
Name: TestofCreated
EmailAddress: TestOfCreated at gmail.com
RealName: Test of Created
Organization: Calado SMB
Address1: 44,East Dr 
City: Brederodes
State: AA
Zip: 01032
Country: BR
MobilePhone: 857-999-9999
add-type @"
    using System.Net;
    using System.Security.Cryptography.X509Certificates;
    public class TrustAllCertsPolicy : ICertificatePolicy {
        public bool CheckValidationResult(
            ServicePoint srvPoint, X509Certificate certificate,
            WebRequest request, int certificateProblem) {
            return true;
[System.Net.ServicePointManager]::CertificatePolicy = New-Object

$RT = Invoke-WebRequest -Uri $servername -Body @{content=$content} -Method

Thank you!
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