[rt-users] RT - DataDog Integration

Matt Wells matt.wells at mosaic451.com
Thu Jan 28 13:26:12 EST 2016

Hi all, so I have some things work on this.  I'm wondering if anyone can
help me with the last part.  I really can't thank you guys enough for any
help you can give.

So I have a custom scrip that's working if I run it maually but getting it
through RT is causing issues.  So this is what I've got.
Condition: On Create
Action: User defined
Template: Blank

Custom condition:
return 0;

Custom action preparation code:
my $ticket = $self->TicketObj;
my $subject = $Tickets->Subject;
my $name = $requestor;
my $queue = $queue
system('/usr/bin/perl /opt/rt4/lib/RT/Action/DataDogEvent.pm $name $ticket
"$subject" $ queue');
return 1;

Custom action commit code:
return 0;

The Script that's getting called.

use strict;
use warnings;

use WebService::DataDog;
use Try::Tiny;
use Data::Dumper;

my $datadog = WebService::DataDog->new(
        api_key         => '123apikey',
        application_key => '123appkey',
        verbose         => 0, # Enable this for debugging output
# verbose         => 1,

my $event = $datadog->build('Event');
my $event_list;

my $name   = $ARGV[0];
my $ticket = $ARGV[1];
my $subject = $ARGV[2];
my $queue = $ARGV[3];

# Post a new event to stream
title => "$name - $ticket",
text  => "$subject",
tags => ['NOCRT', "$queue"],


On Mon, Jan 25, 2016 at 1:32 PM, Matt Wells <matt.wells at mosaic451.com>

> Has anyone ever attempted to integrate RT with DataDog and it's web api or
> configurations?
> I've seen some integrations with "SendNagiosAlert" but was wondering if
> anyone had done something similar with DataDog?  I'm starting to play with
> it now using this -
> http://search.cpan.org/~jpinkham/WebService-DataDog-0.9.0/lib/WebService/DataDog.pm

Matt Wells
Chief Systems Architect
RHCA, RHCVA - #110-000-353
(702) 808-0424
matt.wells at mosaic451.com
 Las Vegas | Phoenix | Portland Mosaic451.com
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