[rt-users] Query time in queue after queue change

Nicholas Adams nick.adams815 at gmail.com
Fri Jul 1 13:07:28 EDT 2016

Hello all, 

Thanks for reading this. 

I am attempting to figure out a way to query whether mysql query or through the web gui how long a ticket spent in a queue. 

For example - I have a workflow which takes tickets between multiple queues.  For reporting on the workflow effectiveness I want to see how long a ticket spent in each queue. 

Does anyone have any ideas regarding? 

Thank you!
Nick Adams

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