[rt-users] Web GUI allow resolve stalled tickets

Andy Smith a.smith at ldex.co.uk
Tue Jul 12 06:17:12 EDT 2016


Hi Jon, 

  great! thanks for the tip! By adding the Lifecyle config to
RT_SiteConfig and adding a line: 

# loc{label}
'stalled -> resolved' => { label => 'Resolve', update => 'Comment' }, 

I've got the menu item I wanted :) 

many thanks, Andy.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160712/c535fb7b/attachment.htm>


More information about the rt-users mailing list