[rt-users] help

Nagraj Arya nagraj.arya at ericsson.com
Thu Jun 30 09:00:59 EDT 2016


Hi,
I am new to RT so your help is really appreciated.
We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself
[cid:image003.png at 01D1D2A5.B9EFEAC0]
Instead of going to the ticket details and  seeing the attachments.

[cid:image004.png at 01D1D2A5.B9EFEAC0]


Is it possible, can you please guide me to achieve it..

//BR
Nagraj Arya
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