[rt-users] "include page" field creates a full page on top of the rt page
user1437 at QET.BE
user1437 at QET.BE
Mon Mar 7 02:45:49 EST 2016
Hi there,
Not long ago I got a lot of useful replies thanks for the replies with using the “linked values to” field in the custom field config.
That works! thank you all for that.
But now I was experimenting with the include page.
When I use this it seems it loads the whole url (its a url of the RT instance with a query) on top of the RT page. menu is broken(double vision effect), and the ticketmenu(in the grey menubar changes into the search menu bar...)
Tried several syntaxes, but I can't seem to get it right...
this is the url I put in the "include page" field:
https://RT.domain/Search/Results.html?Format=%27%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%0A%27%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%0AStatus%2C%0AQueueName%2C%0AOwner%2C%0A%27__NEWLINE__%27&Order=ASC|ASC|ASC|ASC&OrderBy=id|||&Query=CF.{IP}%20%3D%20%27__CustomField__%27%20AND%20%28%20%20Queue%20%3D%20%27General%27%20OR%20Queue%20%3D%20%27Incident%20Reports%27%20OR%20Queue%20%3D%20%27Investigations%20-%20Forensics%27%20OR%20Queue%20%3D%20%27Investigations%20-%20Malware%27%20OR%20Queue%20%3D%20%27Investigations%20-%20Monitoring%27%20%29&RowsPerPage=50&SavedChartSearchId=new&SavedSearchId=new
any ideas someone?
U
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