[rt-users] Due dates

Steven H steven at maxpro-llc.com
Wed May 11 19:01:25 EDT 2016


I did not select level-xday option when creating a test ticket. When I
choose one and it works now. 

I want to set  different default level-xday value for each Queue. I goto
queue, edit "Queue2", select level-2days. But when creating ticket, the
default option value is still the value which defined in
/opt/rt4/etc/RT_Siteconfig.d/RT_Siteconfig-duedate.pm.



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