[rt-users] REST - API content type

Jim Brandt jbrandt at bestpractical.com
Thu May 12 16:08:12 EDT 2016


With a fairly new version of RT (at least 4.2), you should be able to add:

Content-Type: text/html

and send html.

On 5/12/16 3:02 AM, Joel Bergmark wrote:
> Hi,
>
>
>
> Is there a way to get the REST API create tickets with HTML instead of
> plain text?
>
>
>
> Were creating tickets fine and we can create tickets from the Webui with
> html, but not via the API where we inject information including html
> code but only ends up as plain.
>
>
>
> Thanks
>
>
>
>
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>



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