[rt-users] Help . RT do not allow unprivileged users to attach images when create ticket s

[Matt Zagrabelny]

On Sun, May 15, 2016 at 3:52 PM, yugi mind <uriboxmobile at gmail.com> wrote:
>
>> No dia 15/05/2016, às 11:02, yugi mind <uriboxmobile at gmail.com> escreveu:
>>
>> Hi
>>
>> Hi would like to understand how to allow unprivileged users to attach one image when create a ticket ?
>> I am using the latest release  4.4.0, for what i saw privilege users can reply images in ticket when create or reply but the customers seems that they are not allowed ???
>>
>> Can anyone help me out understand this ? Makes sense the client upload a image. The functionality is there but do not work when the user is customer …
>>
>>
>> Thank s to all
>
>
> So it seems that this issue is already identified and will be fixed in the next release …
> Now i saw that is possible to apply a a patch to the current release to fix this.
>
> My question is can anyone help me out understand how to do it ?

Search for the internet for: patch and diff howto

Perhaps search youtube for it as well.

-m