[rt-users] Enable devel-mode on existing RT instance?

Landon Stewart lstewart at internap.com
Wed Nov 2 16:33:32 EDT 2016

On Nov 2, 2016, at 10:45 AM, Alex Hall <ahall at autodist.com<mailto:ahall at autodist.com>> wrote:

Hi all,
I'm getting an error in an overlay, but nothing is logged. I know I can use
./configure --devel-mode
to help, though whether that will show additional information for errors like this I'm not sure. Either way, how do I enable it on an existing installation of RT? Do I go back to the unpacked source and re-run the configure script, or is there more to it? Thanks.

Update your RT_SiteConfig.pm with the following and then restart apache:
Set($DevelMode, '1');

From https://docs.bestpractical.com/rt/4.4.1/RT_Config.html#Development-options


RT comes with a "Development mode" setting. This setting, as a convenience for developers, turns on several of development options that you most likely don't want in production:

  *   Disables CSS and JS minification and concatenation. Both CSS and JS will be instead be served as a number of individual smaller files, unchanged from how they are stored on disk.
  *   Uses Module::Refresh<http://metacpan.org/module/Module::Refresh> to reload changed Perl modules on each request.
  *   Turns off Mason's static_source directive; this causes Mason to reload template files which have been modified on disk.
  *   Turns on Mason's HTML error_format; this renders compilation errors to the browser, along with a full stack trace. It is possible for stack traces to reveal sensitive information such as passwords or ticket content.
  *   Turns off caching of callbacks; this enables additional callbacks to be added while the server is running.

Landon Stewart
Lead Analyst - Abuse and Security Management
📧 lstewart at internap.com<mailto:lstewart at internap.com>
🌍 www.internap.com<http://www.internap.com>

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