[rt-users] modifying SelfService

Stehlík Tomáš stehlik at oaza-net.cz
Fri Nov 4 09:10:44 EDT 2016


Hello,
 
I have one stupid question - I am trying modify SelfService portal but i am facing that changes into html files are not affecting on the pages.
 
For example, modifying 
 
/opt/rt4/share/html/SelfService/Elements/MyRequests
 
I tried to change
 
my $Query = "( Watcher.id = $id )";
 
to
 
my $Query = "( Watcher.id = 2 )";
 
(to just see what happens)
 
And it´s still same (it shows me only my tickets). Even when I change
 
$Rows => 50
 
To 
 
$Rows => 5
 
There is output with 50 tickets. I think that it can be something about FCGI and caching but still no luck. If I move whole directory SelfService away it works (error 404). Can someone kick me to right direction? Thank you
 
Tomas Stehlik
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