[rt-users] Slowness engine change after Mysql
sparada at uc.cl
Fri Nov 4 15:56:41 EDT 2016
Hello, can anyone help me ? :(
On 11/10/16 11:24, Sebastian Parada wrote:
> Hi there,
> We are experiencing some issues and would like to have your opinion.
> I have an installation of rt_4.0.10, with mysql 5.1 on a redhat 5 OS.
> We have upgraded the Mysql to release 5.7 and the OS to Centos release
> 7, keeping the RT release 4.0.10. Once upgraded, the RT system start
> to have performance issues, taking about 1 minute to display the
> starting windows, more or less. We have noted that it depends on how
> many users are connected.
> Considering this, i would like to know if someone has noted tha same
> issue or similar, or if maybe the Mysql and Centos releases currently
> installed could be generating issues with the RT.
> We know that we have to upgrade the RT release, but before that, i
> would like to know the root cause of this performance issue.
> Thanks in advance. Your opinion or diagnose would be appreciated.
Sebastian Parada Ríos
Ingeniero de Sistemas
Subdirección Operaciones y Plataforma
Pontificia Universidad Católica de Chile
Teléfono: (56 2) 354 1323
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