[rt-users] Mapping users of a particular user database under OpenAM(SSO) to a specific queue

Martin Wheldon martin.wheldon at greenhills-it.co.uk
Wed Nov 9 11:04:00 EST 2016

Hi Maneesh,

I'm not familiar with OpenAM, but you should be able to get this to do 
the authentication by either SSO cookie or getting the web server to 
populate the REMOTE_USER variable.

The following may help...


However you will need to create groups and configure group 
access/permissions to the relevant queue(s) within RT.

Best Regards


On 2016-11-09 12:58, Maneesh Kumar wrote:
> Hello members,
> We also have a requirement of mapping users of a particular user
> database under OpenAM(SSO) to a specific queue. This is required to
> enable users to have access to a specific queue rather than all
> queues. The access need to be enabled for creation of tickets and
> thereafter for listing his/her open and closed tickets.
> Please let me know if this is possible and steps to meet this 
> requirement.
> Maneesh Kumar
> National PARAM Supercomputing Facility
> HPC Infrastructure and Ecosystem Group
> Centre for Development of Advanced Computing
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