[rt-users] Lost emails!

Sternberger, Sven sven.sternberger at desy.de
Tue Nov 22 03:31:05 EST 2016


Hello!

there are no "secrets" in our customization I disabled the check which prevents to
send an email to a queue adress (we process income mails with procmail and automatically
send emails which were adressed to an other queue to the staff member of this queue directly)

best regards!

Sven

----- Ursprüngliche Mail -----
> Von: "Shawn M Moore" <shawn at bestpractical.com>
> An: "Sternberger, Sven" <sven.sternberger at desy.de>
> CC: "rt-users" <rt-users at lists.bestpractical.com>
> Gesendet: Montag, 21. November 2016 17:10:01
> Betreff: Re: [rt-users] Lost emails!

>> On Nov 21, 2016, at 06:12, Sternberger, Sven <sven.sternberger at desy.de> wrote:
>> Hello!
> 
> Hi Sven,
> 
>> Nov 17 16:20:48 myrtsys RT: [9992] Scrip Prepare 88 died. - Can't locate object
>> method "" via package "MIME::Head" at
>> /opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm line 180.#012#012Stack:#012
> 
> The "_Local" in the stack trace indicates a local customization your
> organization has made as being the source of the error. Would you be able to
> provide your copy of /opt/rt4/lib/RT/Action/SendEmail_Local.pm?
> 
>> best regards!
>> 
>> Sven Sternberger
>> System Engineer
>> Tel.: 040/8998-4397
>> DESY IT
> 
> Best,
> Shawn
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