[rt-users] Exporting Data From RT
Matt Zagrabelny
mzagrabe at d.umn.edu
Wed Nov 23 10:12:46 EST 2016
Hey Eddie,
You can get spreadsheet (TSV) representation of ticket search results -
which could include CFs. I'm not sure about the transaction (txn) history.
Perhaps via REST?
I'm guessing that there isn't an *easy* way to get all that.
-m
On Wed, Nov 23, 2016 at 9:05 AM, Eddie Jones <ejones at eastontelecom.com>
wrote:
> *From:* Eddie Jones [mailto:ejones at eastontelecom.com]
> *Sent:* Wednesday, November 23, 2016 9:55 AM
> *To:* 'rt-users at lists.bestpractical.com'
> *Subject:* Exporting Data From RT
>
>
>
> Hello,
>
>
>
> I need to export data from RT, including all ticket information (comments,
> custom field values, etc.). Is there an easy way to do that?
>
>
>
> Thanks,
>
>
>
> Eddie Jones
>
> Systems Administrator
>
> Easton Telecom Services
>
> www.eastontelecom.com
>
> 330-659-6700 x234
>
>
>
> [image: logo]
>
>
>
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
>
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