[rt-users] Web UI Error immediately upon login

Odhiambo Washington odhiambo at gmail.com
Sat Nov 26 07:33:45 EST 2016


Hi,

I am stuck at a point with RT (4.4.1). When I login, I get this error: *An
internal RT error has occurred. Your administrator can find more details in
RT's log files.*

My rt.log has the following:

[90276] [Sat Nov 26 12:18:54 2016] [info]: Successful login for root from
105.58.149.231 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:831)
[90276] [Sat Nov 26 12:18:54 2016] [error]: encountered object '1', but
neither allow_blessed, convert_blessed nor allow_tags settings are enabled
(or TO_JSON/FREEZE method missing) at
/usr/local/lib/perl5/site_perl/JSON.pm line 154, <GEN196> line 25.

Stack:
  [/usr/local/lib/perl5/site_perl/JSON.pm:154]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:193]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:4396]
  [/opt/rt4/share/html/Elements/JavascriptConfig:87]
  [/opt/rt4/share/html/Elements/Header:64]
  [/opt/rt4/share/html/index.html:4]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375]
  [/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)
[90276] [Sat Nov 26 12:18:54 2016] [error]: encountered object '1', but
neither allow_blessed, convert_blessed nor allow_tags settings are enabled
(or TO_JSON/FREEZE method missing) at
/usr/local/lib/perl5/site_perl/JSON.pm line 154, <GEN198> line 43.


Any ideas how I can fix the problem will be appreciated.




-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft."
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