[rt-users] 4.4.1 - cant call method roles on an undefined value

aixenv aixenv at gmail.com
Wed Nov 30 13:13:34 EST 2016


just upgraded from 4.2.10 to 4.4.1

when i click on jumbo for a ticket i see the following:


[3014] [Wed Nov 30 18:08:55 2016] [notice]: More than 50 possible Owners
found for Queue 3; switching to autocompleter.  See the $AutocompleteOwners
configuration option (/opt/rt4/local/html/Elements/SelectOwnerDropdown:91)
[3014] [Wed Nov 30 18:08:59 2016] [notice]: More than 50 possible Owners
found for Ticket 252543; switching to autocompleter.  See the
$AutocompleteOwners configuration option
(/opt/rt4/local/html/Elements/SelectOwnerDropdown:91)
[3014] [Wed Nov 30 18:09:04 2016] [error]: Can't call method "Roles" on an
undefined value at /opt/rt4/share/html/Elements/SelectWatcherType line 67.

The dealbreaker here is obviously the error. I get this with no roles
defined and then i created 1 "default staff role" and assigned it as a
watcher to the default queue and get the same error

any ideas?
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